Frequently Asked Questions

Statements2000 studio

Please note: Studio open from 10:00 AM to 4:00 PM Mon-Fri by appointment only. 

Click here to take a new virtual tour of our gallery.


We are  located in sunny south Florida, near West Palm Beach.  

Our address is:

1374 N Killian Drive, Suite A

Lake Park, Florida 33403

Phone: (561) 249-1587

Studio hours for answering phone calls are Monday through Friday, 9 AM - 4 PM.  

Click here for directions to the Studio.

Payment

All payments are due in full before the artwork can be created or shipped. There are no exceptions to this policy.

Payments can be made directly through the website using any major credit card. Contact us directly with any difficulties using the online payment process via (561) 249 1587.

We do not store your credit card information or have access to your full card information, only the last four digits of the card number and card type are visible to us.

We can also send you a secure invoice via email or take your credit card information over the phone in some cases.

Corporate checks are also accepted forms of payment. Creation of an art piece will not commence until the check has cleared. To pay with a personal check, please contact us before sending the payment for authorization. We reserve the right not to accept a personal check, especially from a first time customer, and authorize personal checks as an accepted form of payment on a case by case basis.

Please note that we take payment for your handmade artwork at the time of purchase, not when the artwork ships. 

We reserve the right to decline, cancel and refund an order for any reason, at any time.

No, we don't store your payment information. We cannot re-charge a card you used in a previous purchase. Every transaction will require to to check out and provide payment information at the time of purchase.

When you make a purchase at www.statements2000.com, you are charged at the time of purchase. This is true regardless of when the handmade artwork is scheduled to ship (whether the advertised lead time is 1 business day, or 6 weeks).

Your card is not charged when the artwork ships (physically departs our studio) as with some other online shopping retailers.

Please contact customer service with any questions you may have prior to purchase.

If you have a discount code, but don't see where or how to apply it at checkout, this is a good indication we are already running a sale! (Also check for the red "Sale" icon and red font.)

Please feel free to save your coupon and use on a future purchase. It will apply to any regularly priced artwork so long as it still valid at any point during which we are not already running a sale.

Discounts, sales, coupons and other promotions do not "stack" and cannot be combined.

Custom artwork is a premium, and no codes, coupons or discounts are applicable to custom artwork.

Coupon codes are valid on regularly priced artwork.  Coupons and discounts are not valid on top of sale prices or discounted items.  Only one coupon code may be used per order/transaction.  

 You will receive an email immediately after payment has been submitted. If you aren't able to locate your confirmation email, please check your spam or junk folder in your email client. Be sure to add us to your address book to ensure you receive all future correspondence from Statements2000. If you are still unable to locate your confirmation email, please contact us at the studio.

We reserve the right to exclude certain collections and specific art pieces from sales and discount codes. This is a business decision based on numerous factors including exclusivity of piece, newness of piece, etc.

Our prices are typically best here on our own personal website www.statements2000.com because we are able to pass savings on to you. We don't pay transaction fees, advertising fees, and other fees assessed by popular sales marketplaces such as Amazon, Wayfair, etc. We do offer our pieces for sale on those marketplaces in order to introduce our high-quality handmade artwork to as many collectors around the world as possible! However, our home on the web statements2000.com will always have the widest variety of offerings, unique one-of-a-kind pieces, special clearance artwork, new colors and other new art concepts and designs being developed.

As a small business, the best way to support us is by shopping with us directly here at www.statements2000.com If you see our piece elsewhere for less, please feel free to reach out so we can see what's possible! This also helps alert us to instances where an unauthorized third-party may be selling our work without our knowledge. Sometimes, collectors just like you list their art pieces for sale. These pieces are used/not new, and their price may reflect that. We do not price match third parties selling our art pieces.

With regards to flash sales, and other seasonal and special sales events we offer our valued collectors, if your artwork has not yet shipped, we are happy to price match by request. Please send an email with your order number to us at studio@statements2000.com

Though we do offer returns for all standard pieces for 30 days, return shipping is always the buyer's responsibility. Therefore, returning a piece to save on a new sale is often not cost effective for you. Contact us with any questions.

Like any business brick and mortar or online based, we do run different sales and specials frequently. Our newsletter subscribers and social media followers are among the first to be made aware of upcoming events and opportunities to save, as well as brand new pieces just being offered on the site.

We pride ourselves on creating high-quality, handmade art pieces at fair prices that are accessible for many, every day.

Our pricing is straightforward. We do not offer a designer or trade discount, as our aim is to price the artwork well everyday instead of marking it up to make room for large "discounts" for tradespeople and industry insiders or create "sale" frenzies sporadically.

We're proud of the value we offer every day.

We appreciate the many relationships we have established over the years with real estate professionals, hospitality buyers, corporations, interior design professionals, and people from a variety of businesses. When we identify a high-volume collector, or if you are working on a specific project where you will purchase 10 or more pieces at a time, please reach out so we can determine if additional discounts are applicable.

Shipping

Lead times for each piece can be found just under the price.

We have a "Ready to Ship" section with already made and boxed art pieces that are ready to depart the studio in 1-2 business days.

Many other pieces are on a 2-4 week lead time. Please contact us prior to purchasing if you have questions about expediting a particular piece for a gift. event, or feature.

Thanks for supporting an independent artist and truly small business, and again for your patience.

Time frames for custom projects and large artwork are agreed upon prior to us collecting payment. 

If you have any questions about the handling time for your artwork, please contact us.

Shipping is free for our collectors purchasing standard art pieces, being shipped within the Contiguous United States.

Alaska, Hawaii, Guam, the US Virgin Islands, Puerto Rico and our International collectors will incur shipping charges that are calculated at checkout and are dependent on location.

Some limited edition and larger scale artwork may require additional freight charges as noted on the product listing.

Custom artwork is quoted on a case by case basis. You can find more information here.

Please contact customer service at +1 (561) 249-1587 or studio@statements2000.com for more information, or if you need assistance with a shipping quote to your location. Please provide us with your desired shipping address so we can best assist you.

You will receive a message with shipment notification and label information when the artwork is ready for shipment.

Please use your tracking number to keep up with the shipment while it is en route for most up to date and available information.

Artwork orders typically arrive within five business days of shipment, but that can vary depending on your proximity to our studio. International carriers estimate arrival in 5 to 10 business days with delivery dependent upon location and customs timelines.

Each piece of artwork is quality inspected prior to shipping. It is carefully gallery wrapped with high quality packaging materials. Many art pieces have their own custom packaging we have designed to suit the piece for safe transit.

In many cases, Jon's large scale artwork requires custom crating be custom built for the artwork. We are very thorough and have a dedicated team of shippers here at the studio who focus on this integral facet of the experience.

Each carrier provides us with a tracking number once the artwork has been picked up from our studio.

A tracking number is more than proof a piece is in transit - it is your front row ticket to keep up with the package step by step as it makes its way from our studio to your location.

The unique tracking number allows you to keep up to date with the package's progress, and you'll be able to see where the package is step by step.

After about 24 hours (from the time the artwork is scanned by the carrier), an estimated delivery date populates.

To see all these specifics, you can simply copy and paste the tracking number into Google. click "Track Package" and see all the details.

You do not need to request the tracking number from us. All purchases made here at www.statements2000.com will generate an email (similar to your order confirmation) just as soon as the artwork departs our studio.

We require a signature for all shipments valued at $500 and up. This means if you paid $500 or more including any applicable tax or shipping charges, the package will require a signature to be received. In the event your package is lost or stolen, we will require a signature when we send a replacement.

Occasionally, a package will show as delivered by the carrier. The only problem is, you haven't physically received it yet.

Worry not!

This has happened with some frequency in 2021. The good news is, the packages almost always turn up within a business day or two. (More than 99% of the time). Sometimes, the package is left with a neighbor and it turns up. In other cases, the carrier has marked the package as delivered but it hasn't quite reached its final destination yet.

Major retailers like Wayfair all provide the same guidance: please give it 1 to 2 business days, and if your package was still not delivered, then please contact us. (Especially if the package is marked delivered over the weekend.)

In the unlikely event your package is truly lost or stolen, we will work with the carrier to investigate the issue promptly.

We must resolve all lost package issues within 30 days from the date the tracking number indicates the package was delivered. We do not have the ability to have a carrier launch a lost or stolen package investigation outside of the 30 day time window.

Most orders are shipped via FedEx; however, we also utilize UPS or USPS in special circumstances. For larger custom orders, we have a network of freight partners we utilize and shop to get you the best possible price,

We are VERY pleased with the service FedEx provides, and the care and attention to detail they use when handling our pieces.

When we receive an order and the shipping address designated is a PO Box, we will reach out to you. Some of our pieces are too large to be held. An additional shipping charge will be applicable and will be charged to you if the cost of shipping via USPS (to deliver to a PO Box) exceeds the cost of using FedEx, our preferred domestic carrier.

The free shipping we provide to collectors within the Contiguous US is based upon our discounted FedEx rates, and shipping oversized pieces with USPS is sometimes physically impossible, and other times very expensive by comparison.

Please reach out to us with any questions regarding shipping our handmade art pieces to a PO Box.

Carrier selection and shipping rates are based on a variety of factors including package dimensions, weight and shipment location.

Every piece is gallery wrapped and professionally packaged for safe global transit.

Shipment notification and label / tracking information provided when shipped.

Orders typically ship within five business days of receiving cleared payment.

Puerto Rico, Alaska, Guam and Hawaii buyers please contact us for shipping rates and services.

We gladly ship to APO, FPO and PO Box addresses.

Contact us for Expedited Services.

All of our artwork ships from the US. For our international collectors, Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

International rates may or may not include pickup and door-to-door delivery with customs clearance.

An "extended area surcharge" may apply depending on your international locations.

US law prohibits us from falsifying customs or import information, putting a lesser declared value, or marking a purchase as a "gift".

Customs clearance can take several days or longer, and we cannot control how long the process takes.

You are welcome to arrange a time to stop the studio to pick up purchased artwork.

The studio is currently closed due to Covid-19, so pick ups will be pre-arranged for outside the studio.

Please let us know when you place your order that you’d like to pick up instead of have your artwork shipped. Give us a call at 561.249.1587 to schedule a mutually convenient time for Monday through Friday pick up.

We combine pieces whenever possible. All US buyers who live within the contiguous US enjoy free shipping on our standard pieces. Safe transportation of the art pieces are our #1 concern, not saving on the shipping cost.

As such, we are happy to combine two like sized pieces whenever safe. Examples of pieces eligible for combining include two like-sized panel wall art pieces.

Artwork must have the same dimensions in order to combine more than one piece for safe transit.

The freestanding sculptures, embellished multidimensional pieces, certain 3d pieces and one of a kind/original pieces must ship separately due to the uniqueness of the artwork and required packaging.

We will not risk shipment damage of hand-crafted artwork by combining unlike pieces with different dimensions or embellished artwork in the same package.

Please must contact us directly to request pieces to be combined for shipment. We strive to deliver the finest quality of Statements2000 metal artwork along with superior customer service.

We require a signature for all shipments valued at $500 and up.

This means if you paid $500 or more including any applicable tax or shipping charges, the package will require a signature to be received.

If your shipment is less than $500 and you would like us to ship your art piece as "Signature Required", please contact us prior to purchasing.

In the event your package is lost or stolen, we will require a signature when we send a replacement.

We are often contacted with requests to pass on specific information to delivery drivers. We don't have the ability to pass on such notes to delivery drivers like "Please deliver to side door" or "Don't ring the doorbell."

The great news is... you do!

Sign up for FedEx Delivery Manager for free to have ultimate control over your deliveries.

With FedEx Delivery Manager, you can ask FedEx to redirect deliveries to a nearby FedEx Office®, Walgreens, select Dollar General and grocery store locations.

You can also request package re-directs and in some cases, FedEx can hold your packages safely and securely for up to 7 days. 

Returns

For most pieces, we accept returns for 30 days from the date the artwork was delivered.

Custom artwork is final sale and not refundable. Select clearance pieces, and one of a kind limited edition pieces are final sale, no returns or refunds and will be marked clearly in the listing description.

To ensure a timely refund, please contact the studio in advance to let us know you intend to return your artwork. Returned artwork must be packaged with original materials or equivalent quality packaging and received back at Statements2000 studio within 30 calendar days of the confirmed delivery date unless otherwise specified on the listing.

Return shipping costs are the buyer's responsibility.

Please contact us if you need help purchasing shipping. We are happy to purchase a label with our discounted rate, and deduct the cost of the label from the refund if it is convenient for you.

Each piece will be inspected upon receipt to determine condition and validity of return. If we receive the artwork in poor condition or it is sent back without protection, a re-stocking fee up to 30% may apply.

Our return time period for standard artwork is 30 days. This means the return must be received back at the studio within 30 calendar days from the date the tracking information indicates the artwork was delivered.

All custom artwork is non-returnable. non-refundable.

Final sale / clearance items will always clearly be marked accordingly.

Please inspect your artwork upon receipt. We never suggest ordering artwork months in advance when you are re-modeling, waiting for new construction, etc. If you do, please do promptly inspect your artwork within the 30 day time period provided.

Please report any damage or other concerns to us within the 30 day return time period.

All missing, damaged, or stolen packages must be reported to us within the 30 day return time period.

The vast majority of the pieces available are made to order. If you have any questions about availability or whether a piece is a one of a kind, please reach out.

Call us at (561) 249 1587 or email us 24/7 via studio@statements2000.com for support of any kind, we are always happy to help.

Custom Artwork

Yes, we accept requests for custom artwork. We can work with you to develop custom colors, as well as specific dimensions and designs.  Please contact us for custom artwork requests.  

All custom work will be quoted for pricing, transportation cost, and lead time for creation on a case by case basis. Custom artwork is non-returnable/non-refundable.

For more information or to inquire about custom artwork, view our Custom Art Inquiry Form.

Installation and Lighting

For multiple panel pieces, each art panel is mounted individually. The unique style bracket attached to the back of each panel "floats" the artwork off the wall about 2 inches, and allows for vertical, horizontal, or any angle display. We include an easy measuring tool with the instructions to help with spacing.

Click here to see a tutorial on how to hang your panel wall art.

Multidimensional or embellished artwork consisting of one or more pieces that offer a variety of possible freestyle configurations display do not include a measuring tool guide.

Check out the blog to see simple assembly instructions for our pole and blade sculptures!

All artwork is built with high-quality aircraft grade, environmentally friendly aluminum that will not rust or corrode. The hand-painted "flat" multiple panel wall sculptures are finished with a UV protective clear coat application. We suggest you give the panels a coat of (automobile) wax every so often (just as you would a car) for added protection with weather elements. This UV protective clear coat finish is applied to the all-natural-silver "flat" wall panel sculptures by request only. The pre-installed hanging brackets are also aluminum, and a helpful measuring tool guide and easy mounting instructions are included in the "flat" wall panel artwork packages.

The eye-catching freestanding sculptures are built for indoor or outdoor display. The painted sculptures have a very durable, long lasting UV protective powder coat finish that is resistant to weather elements, chipping, scratching, fading, and wearing. The metal base is coated with a water resistant seal. Also included is an aluminum base plate that has pre-drilled holes which allows you to bolt or screw the sculpture to a cement patio, wood deck or garden stone for added stability outdoors. The intricate patterns carved into the metal capture and reflect the natural day light. You might also display the sculptures in the evening with spot lighting for a dynamic display!

We recommend the multidimensional, embellished pieces, and clocks be mounted under a covered patio or other area not subjected directly to the weather elements. These pieces are built with strong adhesive bonding materials that may breakdown with long term exposure to outside weather conditions.

If you have any questions about a specific piece and what type of display it is suited for, please contact us and we will be happy to assist you.

Click here to learn more about Care & Maintenance of Your Outdoor Sculpture

Click here to shop our Artwork for Outdoors

The unique-style brackets allow for the artwork to be mounted vertically, horizontally, or any other desired angle. Vertical display may require two nails per panel.

Statements2000 Wall Sculptures are designed to appear to "float" off the wall. With most pieces, a single bracket mounted to the back of the artwork provides a simple installation with a single nail or screw. Easy mounting instructions are included in every package.


RECOMMENDED HANGING MATERIALS: Nails/screws are not provided due to a wide variety of wall types. Please contact your local hardware professional for guidance.

NON RECOMMENDED HANGING MATERIALS: Please use the brackets as directed. Do not use hanging wire, double-sided tape, command strips, super glue, etc. If you elect to hang your artwork any other way than what we have instructed, please note we will not be responsible for any damage that may occur.

Colors may vary somewhat due to personal computer monitor settings and the intensity or Kelvin temperature of differing lighting setups. We do our best to provide photos that represent just how the item looks under our lighting setups. The silver pieces do not have any colors unless it is stated in the product description. The photos of the silver pieces that appear to have golden or bluish hues are reflections from the lighting.

Please never hesitate to contact us if you have any questions about the artwork color prior to purchasing, we're here to help!


If you have never purchased metal artwork before, you may not understand just how vital lighting is! Lighting tips and Kelvin bulb ratings for the various colors of artwork is included in every package. All sculptures and wall art are photographed under vibrant light sources and we try to provide a range of environments and light sources. Whenever possible, lighting the artwork directly creates a gallery-worthy installation and we strongly suggest track lighting or uplighting the artwork. Lighting can absolutely transform the piece! Take your art piece, walk it around different rooms and check it out near natural light, and see the depth, dimension, and influence lighting has. Proper overhead, recessed or track-lighting with Quartz halogen bulbs, LED lamps is recommended. A rheostat or dimmer switch offers the flexibility to adjust the lighting from full range luminous brilliance to softer warm tone ‘moods’. The greater the light source, the greater the movement and conversation becomes. The piece can look absolutely different by day or night. Higher kelvin lighting creates a crisp, modern pop. Low kelvin lighting can cast golden hues on the work, and create a dramatic mood.

 All artwork is measured to include any suggested spacing. The overall size stated in the description of the art is the footprint or total display area of the artwork. These are the dimensions you should allocate for placement of your artwork. The total height of the free-standing sculptures includes the height of the base. The listing room photos may not be to scale, and are posted only for suggested arrangements of the artwork. See dimensions when judging sizes.

All artwork is built with high quality Aircraft Grade aluminum. The wall panel sculptures with a 24-inch height will weigh in total approximately 10 to 15 pounds depending on the number of panels. The "XL" wall panel sculptures with a 36-inch height will weigh in total approximately 30 pounds. Freestanding sculptures range between 15 and 20 pounds relative to the height. The embellished accent pieces vary depending on the size and number of panels.

To appreciate the details and dynamic visual effects, proper lighting will enhance the engaging sculpted details and create a 3D illusion & movement as you view the artwork from different angles. The natural qualities of aluminum are highly reflective and lighting increases the dynamic visual effects. A rheostat or dimmer switch offers the flexibility to adjust the lighting from full range luminous brilliance to softer warm tone "moods". 

The optimum lighting fixtures are track, spot, or overhead recessed lighting systems with three to five bulbs directed on the artwork. Natural daylight gives a similar effect during the day. Lighting tips and tricks are included in each package.

Click here to learn more about lighting your artwork and see what fixtures we use in the gallery.

Nails / screws are not included due to the many different wall types and textures.

How can I stay up to date with Statements2000?

Social Media is a great way to keep in touch and stay up to date on the latest news. You can also get home decor inspiration from Jon's collectors around the globe. If you haven't already, take a moment to connect and add or follow us here:

Instagram - be sure to post your photos of Jon's artwork in your home or when you see it out and about and tag us @jon.allen.metal.art

Facebook - be sure to like and follow the page and check out the latest photos and comments from Jon's collectors around the globe

Twitter - follow us @jonallenfineart for the latest art news, trending topics, and new artwork

Pinterest - follow and re-pin for chances to win

You can sign up for our newsletter to keep up to date with new products, contests, special events, and sales.  You will also receive a coupon for 10% off your next purchase of regularly priced artwork!

Sign Up Here

Product Review Contest

For a limited time, you can submit a product review for a chance to win a $250 gift card to Statements2000. 

Each 5-Star review is worth 1 entry, and each 5-Star review with a photo of your artwork is worth 2 entries!

Each month, we will award 2 winners a $250 Statements2000 gift card.

For contest rules and more information on how to enter, view our Product Review Contest page.